Our policy & T&C
TERMS & CONDITIONS
Delivery: For orders outside the metropolitan major cities, contact us for pricing and delivery arrangements.
Product Variations: For Newsprint and Gloss paper, some paper dimensions may vary from the standard sizes due to stock paper variations. This variation can be from range 20 mm to 50 mm.
Returns Policy: We strive to ensure that you are fully satisfied with our products and, subject to the following provisions, offer an exchange on most items purchased:
- Where any of the Goods are faulty or are not in accordance with your written order we will exchange the product for one which complies with your purchase order.
- No refunds or exchanges unless written purchase order
COPYRIGHT NOTICE
The material in this website is protected by copyright. The copyright owner is Superior Paper. All items including images, graphics, and navigation systems is also protected by copyright. You may not reproduce, distribute, transmit or sell this information to any other person or company or incorporate it in any way into another document or other material, nor are you permitted to modify, alter or misappropriate this information in any way without the prior written permission of Superior Paper.
SUPERIOR PAPER WEBSITE PRIVACY POLICY
This policy applies to Superior Paper and its subsidiaries, related companies, and any services provided through the Superior Paper website – www.superiorpaper.com.au – (the “website”).
Superior Paper is committed to protecting your privacy and ensuring the security of any personal information you provide while using the website. This Website Privacy Policy explains how Superior Paper collects, uses, and discloses the personal information you may provide when accessing the website and the services available through it.
YOUR CONSENT
By using the Superior Paper website and submitting information through it, you consent to the collection, use, and disclosure of your personal information in accordance with this Website Privacy Policy. If you do not agree with this policy, please do not use the website or provide any personal information.
INFORMATION AUTOMATICALLY COLLECTED
Non-Identifiable Information: The website may automatically collect certain non-identifiable information, such as the IP address of your computer, the IP address of your Internet Service Provider, the time you access the website, the referring website address, the type of operating system you use, and details about pages viewed, images seen, or information downloaded. This data is used for system administration purposes, to improve the website, and may be disclosed to others and archived permanently.
Tracking Information: Superior Paper may use non-identifiable information to generate tracking reports concerning website use and user demographics. These reports may be shared with third parties but will not include any information that can identify individual users. If tracking information is linked to personal information, it will be treated as personal information in accordance with this policy.
COOKIES
The website may use cookies or other tracking technologies to enhance your experience, gather usage data, and understand your preferences. Cookies are small data files stored on your device that help the website remember your actions and preferences over time. You can disable cookies through your browser settings, but doing so may affect your ability to use some features of the website.
PERSONAL INFORMATION YOU PROVIDE
When you voluntarily provide personal information through the website, such as your name, email address, or other contact details, this information may be used to respond to your inquiries, provide services, or for other purposes disclosed at the time of collection. Your personal information will not be shared with third parties except as required by law or as otherwise outlined in this policy.
OTHER WEBSITES
The website may contain links to other websites not operated or controlled by Superior Paper. This privacy policy does not apply to those third-party websites, and Superior Paper is not responsible for the content, policies, or practices of those websites.
CHANGES TO THE WEBSITE PRIVACY POLICY
Superior Paper may revise this Website Privacy Policy to reflect changes in the website, technology, or legal requirements. Any updates will be posted on the website and will take effect immediately upon posting. Continued use of the website after any changes signifies your acceptance of the revised policy. Please review this policy periodically to stay informed about any changes.
CONTACT US
For questions, comments, or concerns about this Website Privacy Policy or your personal information, please contact us.
